Payment for the Detox Retreats
A non-refundable deposit of £300 / or €350 is required to secure your booking once we have confirmed availability. Please note that your booking is unconfirmed until your deposit has been received.
Full payment is required 6 weeks before the start of your retreat when you will receive an invoice for the balance of payment. It is the responsibility of the client to pay promptly and to let us know of any delays in receipt of payment. We reserve the right to cancel your booking if payment or notification of payment is not received 3 weeks before your retreat begins.
You can pay in either Pounds or Euros, via bank transfer or debit / credit card and we will send you details of the payment options as soon as we receive your booking form.
Cancellation policy
If you have to cancel your place on one of our detox weeks, our cancellation policy is as follows:
Less than 4 weeks before the retreat begins: We regret that we are unable to refund any amount. Between 4-6 weeks prior to the start of the retreat, we will refund 50% of the balance of payment on the retreat, but the initial deposit is non-refundable. More than 6 weeks before the retreat begins, we will refund 100% of any balance paid, but the initial deposit is non-refundable.
Deferral of a booking: You must let us know at least 6 weeks before the planned retreat begins, but if you can’t make your planned detox week, we can defer your booking to another date within 6 months of the date originally booked. We will charge of £25 administration fee for each deferred bookings. If less than 6 weeks notice is given, the terms and conditions are as per the cancellation policy above.
Travel & Medical Insurance
We advise taking out travel and medical insurance which covers the usual things such as lost luggage and medical costs; including cover if you need to cancel at short notice. Many insurance companies include cancellation cover to protect your holiday booking but please check. It is not the responsibility of Detox International to refund any part of your booking payment if you cancel within 4 weeks of the start of the retreat.
Returning client discount
We love to see you back again and so we offer a 10% discount on your next retreat if it is within 18 months of your last booking with us.